Most Alora bags use premium PU leather and durable fabrics like canvas or woven materials depending on the design.

Wipe with a soft dry cloth, avoid heavy moisture, and store in a dust bag with light stuffing.

Contact our support with your order number and photos, and we’ll arrange a replacement or solution quickly.

Orders usually arrive within 2 to 5 working days, depending on your location and courier delays.

Yes, returns or exchanges are accepted within a set period if unused and in original packaging, subject to our policy.